Join to apply for the Senior Project Manager role at JH.
About JH & Working Remotely At JH
JH isn’t just any digital agency – we’re pioneers in creating e-commerce experiences that captivate and convert. Our team doesn’t just conceive ideas; we turn them into reality, working with our clients from strategy to customer experience to development. We’re always striving to be the Breakthrough agency, helping our clients achieve outcomes that matter. We’ve been living the remote life since 2016, creating an inclusive, comfortable, and engaging virtual work environment long before it became the norm. We host regular in-person catch-ups and meet as an all-team agency twice a year. We also host Meet Magento UK, a 750-person conference that further highlights our influence and involvement in the e-commerce industry.
Responsibilities
Definition
* Collaborate on requirement capture and quote generation
* Create epics, user stories, and acceptance criteria for tasks
* Deal with change requests that emerge during and after delivery
* Manage client expectations in line with their business goals and vision
Planning
* Develop detailed project plans that account for time, budgets, and resources
* Facilitate sprint planning, including prioritisation and assignment of tasks
* Make adjustments in response to evolving client and business needs
* Ensure the delivery team has what they need to undertake their work
Testing
* Prepare testing plans with colleagues and clients
* Contribute to internal QA activities to ensure error-free outputs
* Coordinate the response to any issues and client feedback that emerges
* Manage processes for testing, approval control, and deployment
Monitoring
* Facilitate daily stand-ups and other methods of team communication
* Report on the status and progress of projects both internally and to clients
* Proactively identify and solve risks and challenges to keep projects on track
* Carry out forecasting and revenue recognition for internal accounting
Supporting
* Identify and elevate new business opportunities from clients
* Champion the ongoing improvement of our delivery principles and processes
* Create a safe space for genuine feedback and idea generation
* Nurture positive working relationships with colleagues and clients
Capabilities
Project experience
You should be capable of managing the successful delivery of multiple digital projects (e.g. websites, apps) for multiple clients. Ideally, you’re drawing on experience in an agency setting.
* Adaptable to projects ranging from £1k to £100k+
* Organising a multidisciplinary team in different timezones
* Maintaining an effective delivery schedule, adapting to changing client priorities
* Confident with day-to-day client communications (updates, requests, issues, complaints)
Technical fluency
Besides good organisational skills, we need you to understand and articulate the technical aspects of your projects, aiding collaboration with our development team.
* Delivering e-commerce projects on Adobe Commerce, or Magento Open Source
* Integrating e-commerce partners (e.g. Adyen, Algolia, Dotdigital, Nosto, Trustpilot)
* Awareness of development, testing, and deployment workflows
* Using Jira, Harvest, and Forecast (or similar PM tools)
Remote readiness
Like the rest of the business, this role mostly works remotely. You need to thrive in this kind of work environment, even if it’s your first remote position.
* High levels of self-motivation, initiative, and resilience
* Familiarity with remote tech (e.g. Slack, Google Meet, Loom) and asynchronous communication
* Properly equipped office space where you can be productive
* Able to travel for face-to-face team and client meetings
Benefits Of Working At JH
* Remote working
* Flexible hours
* 31 days annual leave (inclusive of Bank Holidays)
* Quarterly personal development plans
* Funds for professional development, personal well-being, and home office setup
* Top-of-the-range hardware and software
* Remote and in-person company events
How To Apply
Do you have the vision to shape this work and lead us to new heights? If so, we’d love to hear from you. Feel free to share this opportunity with anyone you think might be a great fit.
You Will Be Asked To Provide
* CV emphasising your relevant experience
Once you’ve applied, here’s what you can expect from our hiring process:
* Review: We assess each application against this job description.
* Chat: We schedule an informal call with suitable candidates.
* Interview: We invite the top candidates for deeper interviews.
* Offer: We select the best candidate and extend an offer.
* Welcome: We start planning for the arrival of our new colleague.
Looking forward to hearing from you,
Jamie Huskisson, CEO, JH.
#J-18808-Ljbffr