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Night porter

Aberdeen
Village Hotels
Porter
€10,000 - €40,000 a year
Posted: 9 June
Offer description

Work, Grow, Play!

Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart.

Join us and enjoy benefits such as:

* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift at our Village Hotel Starbucks stores.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Innovative training across hotel areas using our Mobile Gaming platform.
* Discounts and cashback offers on High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including monthly programs to support mental health.
* Mental Wellbeing initiatives with Mental Health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counseling.
* Flexible working hours.
* A fun, inclusive work environment with team events.
* Reward and Recognition schemes, anniversary rewards, and company celebrations.
* Electric car salary sacrifice scheme.
* Guaranteed day off for your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* Community engagement through BIG People Days.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.

*Terms and conditions apply based on your contract.

Our hotels operate 24/7, with a busy hotel, lively Pub & Grill, and a buzzing health club. As a Night Porter, you'll play a crucial role in delivering exceptional service throughout the night. Working with the Night team, you'll need to think quickly, solve problems proactively, and support all departments. This varied role involves every step of the customer journey, from check-in to room service and bar service.

But what we need from you…

* Understanding of excellent customer service.
* Ability to resolve guest issues efficiently and positively.
* Initiative and independence in your work.
* Knowledge of what a good job looks like.
* Ability to build strong relationships with all departments.

**Please note - All offers are subject to a successful DBS check.**

Come and be part of something new and special — Work, Grow & Play the Village Way!

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