People Services Assistant
We are recruiting for a People Services Assistant to work in our Milton Keynes office.
You will be based in the office Monday to Friday.
You will be responsible for the delivery of timely and effective administrative support to our colleagues, being the first point of call for all administrative queries
And responsible for working collaboratively within the People Services Administration team to ensure SLA’s and Payroll deadlines are achieved .
You responsibilities will include:
1. Delivering high quality Administration support to your designated Business Units that provides colleagues with a positive experience at all times
2. Ensure all written documentation i.e. e-mail, letters, contracts etc are accurate (maximum 5% error rate)
3. Ensuring the completion of all Administration requests within agreed SLA’s
4. Taking ownership of any query and/or issues raised and seeing it through to resolution, keeping the Team Leader/Senior informed where appropriate
5. Make sure all of your transactions and documentation are Quality checked and that it is being done in real time to ensure there is no impact to SLA and the business receive a fast resolution
6. Instigating and processing completed forms as allocated, ensuring appropriate levels of authorisation are obtained before any contractual changes are actioned
7. Having a good understanding of the Right to Work process and in particular, UK Legalisation in that respect
8. Applying a good working knowledge of systems to answer queries and resolve problems from colleagues
9. Having a keen eye for detail, particularly in relation to inputting data, drafting contractual documents and checking your team mates work
10. Being flexible in your approach in order to support other team members within the wider HR team where needed
11. Taking ownership of tasks and seeing them through to resolution
12. Proactively diarise Stakeholder Engagement calls in order to build relationships with the business with the aim to receive great feedback
13. Take turns in leading on the Daily huddles
We are looking for someone who has:
14. Excellent communication skills
15. Excellent grammatical skills
16. Excellent organisational skills with the ability to work to deadlines and prioritise effectively
17. Strong attention to detail
18. Previous experience of working in a fast paced environment
19. Previous experience of an administrative role
Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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