Better places, thriving communities.
Join Mitie – the future of high‑performing places.
ROLE: Service Engineer
LOCATION: Mobile – UK‑wide (Sterling Hydrotech Ltd)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.
We're looking for a Service Engineer who will deliver high‑quality water treatment services across customer sites, carrying out maintenance, repairs, installation, and commissioning of water treatment plant while representing Sterling Hydrotech Ltd with professionalism and expertise.
Role Responsibilities:
1. Carry out routine maintenance services on water treatment systems.
2. Diagnose and rectify breakdown faults efficiently.
3. Perform installation and refurbishment works on treatment plant.
4. Complete commissioning activities and deliver on‑site training to plant operators.
5. Conduct manufacture and assembly tasks in line with internal and client requirements.
6. Perform goods‑inward inspections for equipment arriving on site.
7. Maintain and develop strong, professional relationships with Sterling Hydrotech clients and customers.
8. Promote and support the sale of company products and services.
Required Qualifications:
Applicants must meet the below defined requirements for the role:
9. Ability to maintain high service standards across all tasks.
10. Ability to undertake service functions across the full range of Sterling Hydrotech water treatment systems.
11. Strong communication and customer‑facing skills.
12. A proactive approach to supporting continuous improvement across the organisation.
What's in it for you?
Authorisation & Quality Responsibilities
You will be empowered to:
13. Prevent product non‑conformities.
14. Identify and record quality issues.
15. Recommend and implement corrective actions through established channels.
16. Verify the implementation and effectiveness of solutions.
17. Maintain control of functions until remedial actions are fully resolved.
18. Undertake product design verification.
19. Recommend training for yourself or colleagues.
Market‑Leading Benefits
As part of the Mitie family, you'll have access to exceptional benefits designed to support your wellbeing, lifestyle, and future:
Health & Wellbeing
20. Virtual GP service for you and your household.
21. Flexible wellbeing support via Salary Finance.
Lifestyle Flexibility
22. Access to Choices – Mitie's flexible lifestyle benefits platform.
23. Option to purchase up to 5 extra days of holiday.
24. Options for dental care, critical illness cover, tech purchases, and more.
Rewards & Recognition
25. MiDeals discounts across major retailers, gyms, and popular brands.
26. Cycle‑to‑work scheme.
27. Life cover up to 4× salary.
28. Enhanced pension contributions.
29. Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
30. Recognition through the Mitie Stars programme, including monthly cash prizes and a £10, annual top award.
Career Growth
31. Access to extensive training resources, learning pathways, and development opportunities to support long‑term career progression.
There's a place for you at Mitie — join us today!
Together, our diversity makes us stronger.
#EngGen
If you'd like, I can also export this into a formatted Word document matching the original Mitie layout—just let me know!
About Mitie
Since, Mitie's 80, colleagues have been maintaining and transforming workplaces across the UK and beyond. We are the UK's leading facilities management and professional services company, trusted by clients in banking, healthcare, government, education, and more.
Join our Mitie Team.
Together, our diversity makes us stronger.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zehdan Raja at .