Job Title: Sales Administration & Customer Support
Location: Long Crendon
Contract Details: Full time, Permanent, Office based
Salary: £28,000 - £30,000 per annum
Hours: Monday - Friday, 9am - 5pm (45 minutes lunch break)
About Our Client:
Our client is a small but bustling company committed to delivering exceptional customer service and technical support. This is a fantastic opportunity for a motivated individual looking to grow within a supportive environment.
Benefits & Perks:
25 days annual leave + bank holidays
10% Employer Pension Contribution
Discretionary annual bonus
Group Life Assurance
Health Cash PlanResponsibilities:
As a Sales Administration and Customer Support Agent, you will:
Respond to customer enquiries via telephone, email, and chat
Chase delivery issues with couriers
Handle amendments to customer orders
Manage product returns and warranty issues
Process refunds
Offer pre-sales product advice and technical support
Recommend products and advise on suitability
Conduct basic technical calculations
Prepare quotations and proforma invoicesEssential Skills:
Strong communication skills; confident in engaging with customers
Ability to comprehend technical details and concepts
Conscientious and professional with a high-energy approach
Excellent written and verbal English skills
Good numeracy skills
A genuine interest in understanding how things work
Proficient in MS Office suiteHow to apply:
If you are enthusiastic, technically minded and keen to learn, we would love to hear from you! Please apply now.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website