We are currently advertising on behalf of an Automotive family-run Car Dealership who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Guildford area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
Competitive salary starting from £27,700, with the potential to earn up to £30,000 through bonuses.
24 days of holiday per year (excluding bank holidays), increasing with length of service.
A day off on your birthday!
Opportunities to buy and sell additional holiday, and spread the cost of technical goods, days out, and holidays through salary.
Staff Purchase Scheme for cars, motorbikes, and EV charging.
Medical Health Cash Plan Scheme and Enhanced Parental Benefits.
Job Shadowing Scheme to help you develop your skills. Requirements:
A working experience within a Customer Service role
The ability to upsell on service work and service plans
Customer Focused and an excellent communicator
Familiarity with using Motor Dealership Database SoftwareDuties of role:
Professionally communicate with customers about service and repair work required on their vehicle.
Handling complex customer issues professionally.
Produce Job Cards on in-house computer systems
Update Customers and Vehicle Records
Supporting customers through multiple communication methods – such as phone and email.
Advise Customer on estimated costs of repairs and timescales of work due to be completed
Other Ad-Hoc Duties as the role requiresFor your hard work, our client is offering a salary of up to £27,740 with OTE of circa £30,000.
To apply for this Service Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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