We're seeking a highly experienced
Client Relationship Manager
with a strong background in music and audio production to join a collaborative and innovative team at a leading global manufacturer of audio products. This is a brand-new, full-time permanent role based in Kidlington, Oxford, offering a competitive salary of £45,000 to £60,000, along with flexible hybrid working options and adaptable start/finish times. In this pivotal position, you'll be a key driver in building and nurturing client relationships, helping to expand business opportunities across a portfolio of respected audio brands. If you're passionate about audio and thrive in a dynamic, people-focused environment, we'd love to hear from you! Key Accountabilities the Client Relationship Manager: Develop a comprehensive strategy to build the user community, creating content (tutorials, videos, articles for courses, online events to promote the brands Recruit and manage relationships with key artists, influencers, producers and partners for brand messaging Initiate, design and implement loyalty programs centered on the user experience offering exclusive access, special promotions to drive subscription growth Working closely with the education team to enhance community engagement across platforms and channels Establish and manage an online platform for prospective customers and users, knowledge sharing and brand engagement Producing technically correct high quality and engaging content showcasing all brands and their benefits Analyse, monitor and report on community engagement, identify trends, content performance and product development Work closely with marketing, sales and development teams to ensure alignment with business objectives Key Skills Required for Client Relationship Manager: A degree, higher level qualification, or qualified by experience in music and audio production Music production experience with a strong understanding of software tools (plug-ins, DAWs, virtual instruments Proven ability to explain use of audio software Experience creating and presenting video content across multiple platforms A passion for audio creation, music technology is a must Confident communicator particularly with technical focused content Experience in community engagement, customer success, content marketing within software or music technology would be an advantage Collaborative team worker with excellent interpersonal skills Highly organised with meticulous attention to detail Adaptable in a changing environment High energy, able to work on own initiative Creative mindset, a self starter What's in it for you? Salary of between £45,000 and £60,000 Flexible, hybrid working Joining a highly successful collaborative company who are global market leaders Training development and progression 24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols) 5 hours per week with flexible start/finish times Annual bonus Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance program
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