Job overview
A three-month Band 6 secondment opportunity is available within the High Intensity User (HIU) Programme in Ealing, hosted by West London NHS Trust.
This role is ideal for high-performing Care Coordinators, Link Workers, or Social Prescribers looking to develop their skills and experience within an integrated, multi-disciplinary environment.
The post holder will work across Ealing Neighbourhood HIU MDTs, supporting coordinated care for service users with complex needs, strengthening referral pathways from non-primary care settings (Acute, LAS, Community Nursing Teams, RISE, MINT, etc…), and promoting holistic, person-centred support. The role also includes leading the coordination of a two-monthly Ealing-wide HIU Steering Group meeting.
This is an excellent opportunity to broaden your professional network, gain strategic experience, and contribute to system-wide improvements in integrated care.
Main duties of the job
§Working as an integral part of a multi-disciplinary team within the Ealing INTs
§Liaising with key stakeholders from the INTs to ensure a coordinated approach to service users care
§Coordination of the relevant HIU MDTs across Ealing INTs
§Capturing and recording key actions agreed for each service user discussed at the MDT
§Working with allocated case manager for each service user discussed at the MDT, coproducing a social prescription, which provides the individual with positive health and well-being outcomes through addressing non-medical/social issues in their life, such as addiction, housing, debt or isolation.
§Creating an innovative way of supporting services users on the integrated HIU caseload.
The role will be the fundamental link between the service user and the MDT ensuring and reporting over a time limited period on the progress and completion of agreed goals outlined in the service user care plan.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
1. Knowledge of the relevant field acquired through relevant degree, supplemented by specialist knowledge, acquired through training, extended courses and experience to post graduate diploma level equivalent.
Experience
Essential criteria
2. Extensive experience and knowledge of working with vulnerable people.
3. Experience in managing proactive and reactive workloads.
Desirable criteria
4. Evidence of planning and delivering programmes, projects and services on time.
Knowledge
Essential criteria
5. Demonstrable understanding of Health Inequalities and the impact of this on Individuals.
6. Ability to identify risks, anticipate issues, create solutions and to resolve problems in relation to project or service delivery.
Skills
Essential criteria
7. Ability to understand a broad range of complex information quickly and make safe decisions where opinions differ / no obvious solution.
8. Proficient use of Microsoft Office suite, including Excel and PowerPoint.
9. Self-starter with ability to work without supervision and under own motivation, providing specialist advice to the organisation, working to tight and often changing timescales.
10. Ability to engage and work with individuals from Diverse backgrounds.
11. Evidence of a resilience whose drive is quality, encourages innovation, values partners and partnership working, ensures equality and actively improves the behaviours and attitudes of our next generation.