Salary: £40,000 - 45,000 per year Requirements: 2 years of commercial software QA experience within a web-based environment 2 years of experience in manual application testing Experience with defect tracking and bug management processes Strong technical documentation skills with excellent written English Good working knowledge of Microsoft Excel, including formulas, pivot tables, and charts Good working knowledge of Microsoft Word Good working knowledge of Microsoft PowerPoint Strong attention to detail and analytical thinking Excellent problem-solving abilities Effective time management and prioritisation skills Strong written and verbal communication skills Ability to learn quickly and adapt to changing priorities Experience or knowledge in Power BI, API testing, automated testing, SQL, business analysis, workflow and process design, data analysis, project management, and end-user training is desirable Knowledge of development methodologies and tools such as DevOps, Scrum, and Lean Thinking is desirable Proactive and organised approach Ability to work independently and as part of a team Strong communication and stakeholder engagement skills Enthusiastic with a willingness to develop new skills Ability to manage multiple priorities effectively Responsibilities: Support and maintain business-critical web applications Perform manual testing of applications using test cases and checklists Log, track, and manage software defects through to resolution Assist with troubleshooting and issue investigation Produce and maintain technical documentation Work closely with internal teams to improve system performance and user experience Support continuous improvement initiatives and contribute to process enhancements Technologies: API DevOps Excel Support Power BI SQL Web More: We are a growing technology-focused team offering an exciting opportunity for an Application Support Specialist. This role is based in Bournemouth with hybrid working options and a salary circa £40,000 to £45,000. We provide a supportive and collaborative environment with exposure to a variety of technologies, along with career development and learning opportunities. The position is ideal for someone with a strong background in software testing, application support, and problem solving who enjoys working in a fast-paced setting. last updated 21 week of 2026