We are looking for a detail-oriented and proactive Distribution Manager to join our central London hub office, supporting the Revenue teams of our global portfolio.
This is a group-wide role responsible for managing Lore Group’s online distribution ecosystem, ensuring optimal performance across all channels while driving both direct and indirect bookings.
You’ll play a key role in developing and optimising distribution strategy, implementing new channels and technologies, and ensuring best-in-class visibility across platforms such as Booking.com, Expedia, GDS, and direct channels.
Key Responsibilities
* Manage and optimise all distribution channels (direct, OTAs, GDS) to maximise visibility and revenue
* Ensure accurate rate and inventory management across all platforms via channel managers (e.g. SiteMinder, SynXis)
* Maintain rate parity across third‑party channels, protecting brand integrity
* Identify and onboard new distribution partners, including managing integrations and project delivery
* Oversee ongoing optimisation of channel performance post‑activation
Systems, Tools & Operations
* Act as the primary point of contact for distribution systems including PMS, CRS, RMS and website
* Support troubleshooting of connectivity issues with internal teams and external partners
* Lead system enhancements, pilots and beta projects
* Ensure hotel content (images, descriptions, amenities) is optimised across all platforms
* Drive best practice processes across distribution systems and tools
Performance & Reporting
* Monitor key KPIs such as occupancy, ADR and RevPAR
* Produce weekly and monthly performance reports on channel effectiveness
* Analyse data to identify opportunities for revenue growth and cost efficiencies
* Support budgeting decisions relating to distribution technology and partnerships
Stakeholder Collaboration
* Work closely with Revenue, Sales, Digital and Technology teams across the group
* Build strong relationships with hotel teams and provide ongoing training and support
* Manage relationships with OTAs, wholesalers, consortia and loyalty programme partners
* Travel to properties as required to support performance and implementation
About You
We’re looking for someone who combines technical expertise with strong collaboration skills.
Experience & Skills
* 3+ years’ experience in a distribution, channel management or revenue role within hospitality
* Strong knowledge of the online travel ecosystem (OTAs, GDS, intermediaries)
* Experience with hotel systems (e.g. SynXis, SiteMinder, PMS/CRS platforms)
* Strong analytical skills with advanced Excel capability
* Proven ability to manage multiple systems and projects simultaneously
* Excellent communication skills (written and verbal)
Personal Attributes
* Highly detail-oriented with strong organisational skills
* Proactive and solutions-focused, with the ability to work independently
* Collaborative team player with strong stakeholder management skills
* Curious, commercially minded and driven to improve performance
* Aligned to Lore Group values: Family, Discovery, Detail and Spirit
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