Freelance Luxury Brand Evaluator - New Orleans, LA
Join CXG as a Freelance Luxury Brand Evaluator in New Orleans, LA. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
Turn your passion for luxury into a career opportunity with CXG, the global leader in customer experience. Work with iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
* Choose your assignments and align missions with your preferences and profile
* Visit luxury stores or evaluate online and engage with sales associates
* Observe ambiance, service quality, and overall customer experience
* Provide honest feedback through our platform via questionnaires
Our Luxury Partners
* Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
* Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
* Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
* Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Perks of the Role
* Collaborate with iconic brands across industries
* Flexible assignments tailored to your interests
* Compensation for your time and input, with potential reimbursement on purchases
* User-friendly platform for managing missions and feedback
What you will be doing
* Visit luxury stores or evaluate online from the comfort of your home
* Engage with sales associates and observe customer interactions
* Provide structured feedback on ambiance, service, and overall experience
Compensation
* Non-Purchase Evaluations: Fee based on mission complexity
* Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
How to Join the CXG Community
* Register: sign up at live.cxg.com and confirm your email
* Complete your profile: fill out your details to 100% and get verified
* Get certified: pass the General Certification to access missions
* Apply for missions: explore assignments with brands that excite you
* Start evaluating: begin making a difference in the luxury market
Requirements
* Must be 18 years or older
* Current customer of premium and luxury brands
* Not currently under contract with any retail brands to ensure impartiality
* Punctual, organized, detail-oriented, and reliable
* Observant and passionate about customer experience
* No prior experience required; honest feedback from genuine customers is valued
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we redefine the customer experience for luxury brands. We offer a mobile platform, CXG Live, to manage missions, certifications, and feedback.
Note: This description reflects the role as described. No other locations or postings are implied here.
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