Description
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day-to-day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting, and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique, and housekeeping duties. The Stylist will understand their individual sales and service goals.
Qualifications
The ideal candidate will be warm, kind, and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart, and have a groomed, clean, and crisp image.
* The ability to provide inspirational, authentic, and personalized customer service
* Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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