Response Repairs Manager – Electrical South West, Public Sector Client £28.00 PAYE / £35.00 Umbrella / Deemed LTD (Inside IR35) 37 hours per week 3-month rolling contract A client within the public sector in the South West is looking to appoint an experienced Response Repairs Manager – Electrical to oversee the delivery of electrical maintenance, testing, and compliance across their housing stock. The role requires a proactive leader with experience in managing trade teams and contractors within a housing environment, with a strong focus on compliance, quality assurance, and customer satisfaction. Responsibilities Lead a team of electrical engineers, supervisors, apprentices, and quality control staff. Deliver a compliant, cost-effective, and efficient electrical repair and maintenance service. Ensure works meet legal standards including the Social Housing Regulation Act 2023 and HHSRS. Take ownership of complaints, customer feedback, and service improvement. Manage internal teams and contractors, monitoring KPIs, SLAs, and quality assurance. Collaborate with asset managers and strategic teams on investment and improvement planning. Drive innovation, service development, and a customer-first culture. Ensure accurate and timely use of ICT systems for repairs data and compliance records.Requirements Proven experience managing electrical repair and maintenance in a housing or public sector setting. Strong knowledge of compliance legislation including electrical testing regulations and consumer standards. Experience leading multi-disciplinary trade teams and contractors. Skilled in performance management, quality control, and continuous improvement. Ability to manage budgets, data, and operational targets effectively. Excellent stakeholder and customer communication skills.Contact: James at Service Care Solutions – (phone number removed) / (url removed)