Job Description & Requirements
If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.
We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.
With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.
Job Details (Here’s what you can expect!)
* You get to work primarily in 1 of our 25 hotels in Singapore
* 6 days’ work week (8 hours per day)
* Duty meal allowance
* Attractive incentives and bonus
* Staff rates at Accor hotels in Singapore and worldwide
* Birthday leave
Responsibilities:
* Prepare and update daily room assignment lists.
* Handle coordination of queue rooms with Front Office.
* Log, dispatch, and follow up guest requests until completion (route to delivery robots when suitable).
* Raise and track simple maintenance requests with Engineering (room defects/robot issues).
* Launch and monitor robot runs, re-route when blocked, record outcomes and exceptions.
* Robot runs completed as planned with minimal manual re-runs.
* Check floor pantry par levels; arrange top-ups for linen, amenities, and chemicals.
* Maintain tidy records: checklists, handover notes, simple daily readiness report.
* All tasks and handover notes are recorded for every shift.
* Follow basic safety rules for chemicals/equipment, report incidents immediately.
* Has knowledge of critical safety reporting and record logs.
* Coordinating and ensuring departmental and guests supplies are always available.
* Any additional duties within reasonable scope assigned by Management.
Requirements:
* Minimum Diploma / 'O’ Levels or equivalent.
* Able to lift moderate loads and handle linen.
* Basic communication skills in English.
* Familiarity with or willingness to learn operation of robotics/automation systems.
* Able to work on rotational shifts, weekends, and public holidays.
* Clear communicator (Phone, WhatsApp, Teams, email & in-person)
* Comfortable with technology and simple dashboards (training provided).
* Organised, calm under pressure, good notetaking and time management.
* Robotics Management Console (linen, guest-request, cleaning robots.
* Basic spreadsheets (logs/reports) and communication channels.
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