Housing Officer
Salary: £27,000
Location: Cardiff Bay
Job Type: Full-time, Permanent
Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer to join their busy Cardiff Bay branch, reporting directly to the Housing Manager.
This is a varied, fast-paced role that requires strong organisation, communication and customer service skills. The successful candidate will have at least 1 year's property management experience and be confident liaising with landlords, tenants, contractors, and colleagues. An immediate start is available.
Key Responsibilities:
Manage day-to-day maintenance issues
Carry out inventories, mid-term, and exit inspections
Complete all paperwork accurately in line with company procedures
Communicate effectively and professionally with landlords and tenants at all times
Manage licences and certification compliance
Provide general administrative support to the Maintenance and Housing Managers
Process PDQ payments in person and over the phone
Oversee key management, including booking keys in and out
Requirements:
Minimum of 1 year's property management experience
Strong work ethic and excellent time/diary management skills
Clear and confident communication skills
Computer literate (Excel and database systems)
Full, clean UK driving licence (essential)
Ability to work Saturdays on a rota basis, with a day off in lieu during the week
What's on Offer:
Salary of £27,000
21 days holiday plus bank holidays
Opportunity to study, gain qualifications, and become licensed under Rent Smart Wales legislation
Auto-enrolment pension scheme (subject to eligibility and following 3 months in service)
Regular social events with the team
If you're interested, apply today or contact us on (phone number removed) or email (url removed)