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Head of customer solutions - freight

West Bromwich
Freight Personnel
Posted: 25 June
Offer description

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Sector: Manufacturing

Responsibilities:

* Develop and implement supply chain strategies, working closely with account and business development managers.
* Identify, qualify, and pitch value propositions to new and existing customers.
* Build strategic client partnerships through joint value creation initiatives.
* Conduct workshops to understand customer needs and develop tailored logistics solutions.
* Manage supply chain development projects from qualification to proposal delivery.
* Create and communicate the company's value proposition.
* Lead virtual, cross-functional teams across disciplines.
* Organize internal and customer workshops to understand strategies and challenges.

Knowledge, Skills, and Experience:

* 5-10 years of experience in strategic supply chain management, transformation, and delivery projects within freight forwarding, 3PL, 4PL, or related fields.
* Strong understanding of supply chain management, business acumen, and basic financial knowledge.
* Experience with process mapping and re-engineering (Six Sigma, SCOR, or similar).
* Ability to analyze data, derive insights, and quantify customer value.
* Knowledge of supply chain management systems and information systems.
* Awareness of technology and digitization in supply chain operations.
* Fluent in English; local and international market knowledge.
* Undergraduate degree in Economics, Supply Chain Management, Engineering, or related field (preferred).

Package and Benefits:

* Salary: £60,000 to £75,000 depending on experience.
* Pension scheme.
* 22 days holiday to start.
* Rewards and discounts.
* Healthcare plan.
* Cycle to work scheme.
* Social events.
* Free parking.
* And more.

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