Hospitality Manager – Within a Care Home
Salary: £30,000 per annum
Location: Brooke, Norfolk
Hours: Full-time, permanent
Are you an experienced hospitality professional with a passion for delivering exceptional service and creating a warm, welcoming environment? We’re recruiting on behalf of a well-respected nursing home in Brook, Norfolk who are seeking a Hospitality Manager to lead their front-of-house and housekeeping teams, ensuring residents and visitors experience the highest standards of comfort and care.
The Role: As the Hospitality Manager, you’ll take ownership of the home’s hospitality experience — from dining and housekeeping to customer service and presentation. You’ll be responsible for ensuring the home feels like a true “home-from-home” for residents, their families, and guests.
Your day-to-day will include:
* Leading and motivating housekeeping, catering, and hospitality staff
* Maintaining exceptional standards of cleanliness, presentation, and service
* Working closely with the Home Manager and clinical team to enhance resident experience
* Managing rotas, budgets, and stock control for hospitality services
* Overseeing dining experiences and supporting special events within the home
* Ensuring compliance with health, safety, and hygiene standards
About You: We’re looking for a people-focused leader with a strong background in hospitality, ideally within a care home, hotel, or similar customer service environment. You’ll be approachable, organised, and committed to delivering five-star service every day.
You should have:
* Previous management experience in hospitality or facilities
* Excellent communication and leadership skills
* A keen eye for detail and high standards of presentation
* The ability to work flexibly and manage a diverse team
* Genuine passion for improving the daily lives of others
What’s on Offer:
* £30,000 annual salary
* Supportive management and training opportunities
* A rewarding role within a caring and people-focused environment
* Career development opportunities within the care sector
If you’re ready to bring your hospitality expertise into a rewarding care setting, we’d love to hear from you.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy