Wokingham has a clear ambition that services should be locally focused and responsive to the needs of residents and business. As part of this we provide a service addressing statutory anti-social behaviour.
We are seeking to recruit an Enforcement Officer for our Anti-Social Behaviour Team. Solving statutory ASB and providing visible public reassurance,
You will need to have a relevant professional qualification and/or equivalent or demonstrable relevant experience and knowledge.
Reporting to the Service Manager, you will be a subject matter expert and pivotal in delivering a quality service and a high level of performance. You will have a proven track record of problem solving, achieving high levels of compliance and customer satisfaction, with excellent people and communication skills and possess a currently valid UK driving licence.
Key Duties, Responsibilities & Accountabilities:
1. Lead the response and investigation of complaints from the public and determine and implement effective courses of action about the following issues (these are examples and not an exhaustive list)
2. Domestic noise nuisance, such as loud music
3. Noise and dust from construction sites
4. Breaches of conditions attached to licensed premises
5. Fly tipped or burning of rubbish
6. Breaches of waste management by commercial premises
7. Abandoned vehicles
8. Undertake regular and visible inspections of anti-social behaviour hot spots, monitoring and enforcing schemes where appropriate to promote responsible behaviour, such as
9. Waste carriers to ensure proper licensing and disposal methods
10. Commercial premises for waste management
11. Parks and open spaces where ASB is reported
12. Licensed premises associated with disorderly behaviour
13. Speak to and liaise with members of the public to persuade them to change their behaviour
14. Conduct investigations, surveys and surveillances aimed at detecting non-compliance with legislation.
15. Enforce legislation in relation to anti-social behaviour, take evidence, prepare reports and attend court, where necessary, in particular in relation to complex cases
16. Drive and assist in the education of members of the public, to include production of publicity materials or events.
17. Maintain social media communications, promoting responsible behaviour.
Don’t miss out on this exciting opportunity to be part of a team in our Enforcement & Safety Service.