Job Purpose To ensure high standards of cleanliness and hygiene throughout the care home, contributing to the well-being and comfort of residents by maintaining a safe and pleasant environment. Key Responsibilities Cleaning & Hygiene * Perform daily cleaning tasks in residents’ rooms, communal areas, bathrooms, and kitchens, adhering to infection control protocols. * Follow cleaning schedules, including deep cleans and routine maintenance, ensuring all areas meet health and safety standards. * Use appropriate cleaning agents and equipment safely, complying with COSHH regulations. * Dispose of waste properly and ensure bins are emptied and sanitized regularly. Laundry & Linen * Manage the laundering of residents’ clothing, bed linens, and towels, ensuring items are cleaned, dried, ironed, and returned promptly. * Maintain an adequate supply of clean linen and ensure proper storage. Record-Keeping & Supplies * Maintain accurate records of cleaning activities, incidents, and stock levels. * Monitor and replenish cleaning supplies and equipment, reporting any shortages or defects to the appropriate manager. Resident Interaction & Support * Respect residents’ privacy and dignity at all times, ensuring minimal disruption during cleaning activities. * Communicate effectively and compassionately with residents, addressing any concerns or requests related to housekeeping services. Team Collaboration * Work collaboratively with care staff and other team members to ensure a cohesive approach to resident care and comfort. * Attend training sessions and team meetings as required, contributing to continuous improvement initiatives. Skills & Experience * Previous experience in a housekeeping or cleaning role, preferably within a care home or healthcare setting. * Knowledge of infection control practices and health and safety regulations. * Ability to work independently and manage time effectively. * Strong interpersonal skills and a compassionate approach to resident care. Compliance & Training * Adhere to all relevant policies and procedures, including those related to health and safety, infection control, and safeguarding. * Participate in mandatory training programs and continuous professional development opportunities