Field Production Support Engineering Specialist – Film & TV
UK & International Travel | High-End Film & Television Studio
We are looking for an
experienced Field Production Support Engineering Specialist
to join our production technology team. This role is embedded within a high-end
film and television production studio
, providing real-time technical support for creative and technical crews on-set. You'll act as a bridge between production workflows and technical systems, ensuring equipment, networks, and data pipelines operate seamlessly from pre-production through final delivery.
Key Responsibilities:
Pre-Production
* Onboard and train production crew on technical workflows
* Lead kick-off calls with production teams to gather requirements and recommend solutions
* Configure workstations, servers, media storage (NAS/SAN), and networking infrastructure
* Set up secure data workflows and remote collaboration tools
On-Set
* Provide real-time support for video village, camera connectivity & data wrangling
* Troubleshoot production hardware/software (macOS, Windows, wireless systems, monitors, recording devices)
* Resolve network and storage issues to minimize downtime
* Work with DITs, camera and sound teams to ensure workflow continuity
* Travel to studios, production offices, and filming locations (UK, Europe, international)
Post-Production
* Support editing suites, grading stations, and post environments
* Manage media migration, archiving, and delivery compliance
* Troubleshoot and resolve technical issues with editors, colorists, and vendors
Qualifications:
* 3+ years of experience in on-set technical support or DIT-assist role for film, TV, or commercials
* Knowledge of professional cinema camera systems (ARRI, RED, Sony, Canon)
* Proficiency with media storage & transfer tools (NAS/SAN, Aspera, Signiant,, etc.)
* Understanding of networking (TCP/IP, VLANs, routing/switching, security basics)
* Experience with macOS and Windows environments
* Strong troubleshooting, organizational, and communication skills
* Flexibility to travel extensively & work variable hours