Your newpanyYou will be working for a leading provider in themercial industry, known for its fast-paced andpetitive environment. The Service Department plays a crucial role in ensuring customer satisfaction through efficient service coordination and support.
Your new roleAs a Service Co-ordinator, you’ll be responsible for managing service calls, allocating work to engineers and service partners, and handling customer queries. You’ll also process documentation, raise invoices and credits, and maintain service systems and customer portals. The rolebines administrative precision with responsive customer service.
What you'll need to succeed
1. Excellent telephone andmunication skills
2. Strong IT and keyboard proficiency
3. Ability to stay organised and self-motivated in a busy team environment
4. Experience with office software packages
5. Productponent knowledge is a bonus
What you'll get in return
6. A dynamic and supportive team environment
7. Opportunities to develop skills in service coordination and administration
8. Mandatory training in Security Awareness and Data Protection
9. The chance to make a real impact in a key operational role