Retail Travel Manager
Our client is a highly successful travel organisation, dedicated to providing unforgettable travel experiences to customers worldwide. With a passion for adventure and a commitment to excellence, we're looking for a dynamic individual to join the team as a General Manager. If you're ready to take the lead, inspire a team, and deliver exceptional customer service, we want to hear from you!
Retail Travel Manager - What You'll Do:
* General Management: Drive the implementation of company strategy within the branch, ensuring the shop is visually appealing to maximize sales opportunities. Attend exciting supplier events to explore new commercial avenues and maintain excellent relationships with partners. Keep their social media channels buzzing with engaging content and maintain a pristine store environment.
* Sales Management: Lead by example by monitoring and motivating your team to achieve and exceed sales targets. Communicate targets effectively and provide regular feedback and coaching to support their development. Manage online enquiries promptly and ensure no opportunity goes unnoticed.
* Day-to-Day Sales Activity: Dive into the heart of the action! Provide customers with an unforgettable booking experience, crafting inspiring travel itineraries tailored to their needs. Be the expert at adding value to every sale and ensure no inquiry is left unanswered.
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