Your Role
We are looking for an energetic and results‑oriented Sales Executive to join our UK Headquarters in Bracknell, Berkshire. You will play a key role in increasing profitability and sales revenue by delivering a seamless sales experience within the Clubs markets, managing client interactions via phone, chat, and email. As an Online Client Advisor, you will conduct outreach, share our brand ethos, understand clients’ needs, develop and present solutions, address concerns, close sales (or refer to the field sales team) and ensure a personalised purchasing experience.
Job Responsibilities
* Achieve and over‑achieve inside sales targets
* Deliver a premium level of customer satisfaction, offering the right solution
* Manage inbound calls and create proactive outbound calls to generate new business opportunities
* Schedule visits with field sales colleagues when best suited to customer needs
* Keep up‑to‑date as a product and solutions expert, being a credible Technogym Ambassador
* Maximise outbound call campaigns
* Manage and maintain ongoing opportunities, ensuring correct support for each order and keeping the wider business informed
* Collect and share market feedback with relevant departments
* Manage and profile the CRM database (knowledge of Salesforce a plus)
* Oversee the process from order to installation and payment to ensure sound execution of the sale
* Provide customers with CAD visuals of their spaces and solutions (training provided)
About You
* Knowledge of the steps within the sales process – previous software sales experience highly desirable
* Previous experience within the Clubs environment
* CRM and pipeline management
* Exceptional customer relations (oral and written)
* Knowledge of fitness, performance, health and product use
* Communication, active listening and remote presentation skills
* Social media, IT proficiency and digital skills
* Integrity and humility
* Hunger and drive
* Passion and optimism
* Team player and collaborative
* Independent and organised
* Curious problem solver
* Results driven, “Refuse to Lose” mentality
* Loves Technogym products
* Passion for sport, fitness and wellness
Equal Opportunities
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
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