The role
ensures people administration and employee relations services work well for colleagues and managers, while building reliable, well‑run systems and data that support insight, efficiency and a better overall colleague experience.
Key Accountabilities
1. Lead and develop multidisciplinary People Services teams, driving a high-performance, accountable service culture
2. Oversee end-to-end People operations across the colleague lifecycle, ensuring a consistent, high-quality experience
3. Manage HR administration and employee relations, acting as an escalation point for complex, risk-sensitive cases
4. Own HR systems strategy and governance, ensuring HRIS integrity and end-to-end lifecycle management
5. Drive transformation of people systems, improving functionality, data quality and reporting capability
6. Deliver people insights through dashboards and reporting to inform business decisions
7. Lead continuous improvement, automation and standardisation of people processes using technology and AI
8. Set and track SLAs, KPIs and service standards to enhance performance and accountability
9. Ensure compliance with employment legislation, policies and data protection requirements
10. Partner cross-functionally (People, Finance, IT) to align services, systems and data with business priorities
11. Lead process improvement, documentation and systems capability development across the team
12. Occasional travel to depots and office locations will be required.
About You
13. Strong experience leading People Services / HR operations in a structured, SLA-driven environment
14. Proven track record in HR systems transformation, optimisation and data governance
15. Skilled in people analytics, translating data into actionable insight
16. Experience driving automation, system improvements and use of emerging tech (including AI)
17. Proven leadership of multidisciplinary HR teams
18. Strong employee relations and employment law knowledge
19. Commercial mindset with strong stakeholder management skills
20. Resilient problem-solver with ability to deliver scalable, practical solutions
About Us
Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.
From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.
We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.
We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.