Role: Inside Sales Executive
Contract: Permanent
Hours: Monday – Friday
Location: Bristol
Why work for DACHSER?
We're a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running – today and tomorrow.
DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.
Pension Contribution
Employee Assistance Programme
Discount Platform
Life Assurance Benefit
Cycle To Work Scheme
Purpose Of the Role:
Support and development of customer portfolio based on defined KPIs and targets. Implementation and further development of administrative sales and customer service relevant processes.
Key Responsibilities:
* Establishing contact with existing and potential customers / customer development
* Creation and maintenance of all sales-relevant customer information & reporting, via our CRM system
* Assess customer needs and provide tailored pricing & advice to enhance revenue and maintain a competitive advantage for the customer
* Daily customer specific account management & communication to include service updates on collections/deliveries
* Co-ordinating professionally and efficiently with other departments to ensure successful operating of customer accounts/business
* Prepare customer KPI reports to track performance and identify areas for improvement
* Provide ongoing support to field sales teams to strengthen client engagement
* Oversee the management of key client accounts, ensuring consistent service quality and retention
* Maintain regular communication with customers to update delivery timelines and resolve any issues promptly
The Ideal candidate will have the following attributes:
* Confident
* Team player
* Outgoing and personable
* Good verbal and written communication skills
* Ability to build rapport with customers and internal teams
* Detail-oriented and organised Strong problem-solving attitude with a willingness to handle challenges
* Self-motivated with a positive attitude towards meeting sales goals
* Able to multitask and handle multiple leads or inquiries simultaneously
* Willingness to adapt and grow in a fast-paced environment
Job Types: Full-time, Permanent
Work Location: In person