A technology services provider in the UK is seeking a Service Desk Manager to oversee their IT service operations, ensuring alignment with ISO standards and ITIL practices. The role involves managing approximately 50 personnel across various locations, developing service delivery processes, and collaborating with key stakeholders. Essential qualifications include ITIL v4 and NPPVL3 with SC clearance. Attractive benefits package includes private medical cover and flexible benefits tailored to individual needs.
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