Rook Street is working with a client that is seeking a Customer Service Manager on a Full-Time, permanent basis. This is a fully-office-based role Mon-Fri 8-6.
Main duties:
* To motivate service department.
* To deal with appraisals and staff reviews.
* To provide exceptional service and monitor complaints.
* To achieve high level of customer satisfaction.
Knowledge, skills, abilities and experience (Desired):
Experience with Motor Trade
Excellent attention to detail
Strong verbal & written communication skills
Company Benefits
* Pension contributions
* 24 days leave + bank holidays
* Excellent development opportunities
* Company car
* Realistic OTE £45k
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.