A Customer Service Manager is responsible for overseeing the customer service department and ensuring the company delivers the highest level of customer service possible. Key duties include managing and training a team of customer service staff, resolving customer complaints, developing customer service policies, and handling major incidents, such as a large-scale service failure. This role also involves analysing customer service data to drive improvement, implementing customer service strategies to improve quality of service, and liaising with company management to support and implement growth strategies. Successful candidates usually have strong leadership, communication, and problem-solving skills.Here are the cities with the most job offers for Customer service manager: London Epsom Derby Chester Guildford.The average salary is £50,000.List of companies recruiting Customer service manager: Office Angels Allianz Goodman Masson.The different types of contract available: Temporary Internship Freelance.Jobijoba has over 47514 job offers for Customer service manager.
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