Conference Sales Executive
(Customer Success Executive)
Location:
London Bridge (3 days in the office, 2 days flexible)
Hours:
35 hours per week (9am-5pm)
Salary:
£25,000-£30,000 base
OTE:
£35,000-£40,000
About the Role
If you enjoy picking up the phone, building relationships, and closing delegate sales - this one's for you.
We're hiring a Conference Sales Executive to help grow attendance across a portfolio of high-quality conferences, public policy briefings and training events.
You'll be part of the commercial team, driving delegate revenue through outbound outreach, inbound enquiries and smart follow-ups. This is a role for someone organised, confident and motivated by hitting targets (and earning commission while doing it).
Perfect for someone with telemarketing or conference sales experience who wants to sharpen their commercial skills in a professional events environment.
What You'll Be Doing
* Calling prospective delegates and introducing them to upcoming events
* Following up on inbound enquiries and converting bookings
* Researching new leads via LinkedIn, CRM data, past attendees and industry insights
* Explaining the value of attending events in a clear, compelling way
* Managing bookings from enquiry through to payment
* Keeping CRM records accurate and up to date
* Nurturing leads with follow-up calls and emails
* Processing payments and handling booking administration
* Working closely with marketing and production teams to share feedback from the market
* Spotting trends, competitor activity and audience interests
What We're Looking For
* Previous experience in telemarketing or sales (conference/training sales ideal)
* Commercial awareness and confidence in closing delegate sales
* Strong phone manner and clear communication skills
* Good attention to detail
* Comfortable using CRM systems and Microsoft Office
* Organised and able to prioritise tasks
* Target-focused and motivated by commission
* Professional, reliable and team-oriented
What's In It For You
* £25,000-£30,000 basic salary
* OTE £35,000-£40,000
* 23 days holiday (rising to 25 after 2 years, 28 after 3)
* Up to 3 days holiday carry over
* Two personal development days per year
* Company pension
* Flexible working structure
* Clear exposure to the full commercial lifecycle of events
Why This Role?
You'll be selling content-led, professional conferences - not generic tickets. It's consultative, relationship-led and genuinely interesting subject matter.
If you're confident on the phone, enjoy closing, and want a role where your effort directly impacts your earnings, this is a solid next step.
Desired Skills and Experience
Key Skills & Expertise
Conference & Delegate Sales
Outbound Calling & Lead Generation
Inbound Enquiry Management
Full Booking Lifecycle Management
Relationship Building & Client Retention
Consultative Selling
Objection Handling & Closing Techniques
CRM Management & Data Accuracy
Email Outreach & Follow-Up Campaigns
Revenue Growth & Conversion Optimisation
Market Research & Prospect Identification
Customer Service Excellence
Administrative & Payment Processing
Cross-Team Collaboration (Marketing & Production)
Time Management & Target Achievement
We Are Aspire Ltd are a Disability Confident Committed employer