Summary This role is a key driver in accelerating Techbuyer’s expansion across the UK. As an End User Sales Executive, you will work under the direction of the Head of End User Sales and your line manager, working to the top tier of Techbuyer’s customers and prospects. Within the role, you will aim to create net new business and redevelop business relationships from our current and future account base, building your own managed account base. You will be tasked with understanding the full Information Technology needs of each end user, building peer-to-peer relationships across the customers and prospects, and correctly positioning the whole portfolio of Techbuyer Limited’s products, services and enterprise solutions. You will be expected to manage your own time, work with both the pre- and post-sales technical architects to help designing solutions that meet your customer’s unique business needs whilst gaining support and expertise from your peers, internal resource and from the Vendor and Distribution relationships. Key vendors (but not limited to) that you will be working with would include HPE, VMware, Veeam, AWS and Microsoft. The role has the ability to sell both new and refurbished solutions. Ultimately you are responsible for delivering on monthly and quarterly sales targets for both new and refurbished solutions, all whilst maintaining the highest level of service excellence throughout your customers. Essential Role Requirements: A desire to challenge yourself and learn new things every day. Excellent written and verbal communication skills Using good judgement and professionalism to build relationships with customers and colleagues Ability to use your time wisely and efficiently Accountability and honesty in communication with colleagues Motivating yourself throughout the monthly sales cycle Calm and considered approach to working under pressure Positive, open and fair-minded Easy-going and good humoured Enjoy working in a busy and energetic environment Desirable Skills & Personal Qualities: Understanding of IT components and configuring IT systems is an advantage but not essential, we have an experienced Testing department ready to field any enquiries! Excellent planning and organising skills Interest in and enthusiasm for the idea of a circular economy A ‘can do, no quit’ attitude is most welcome! Role Responsibilities Answering inbound email and phone requests, working to expand the opportunity at hand Following up customers on their web orders, working to understand more about their business and identify new sales and purchasing opportunities Taking ownership of live chat on the Techbuyer website, answering customer queries, working to up and cross sell. Building your own dedicate customer account base Continue to be in regular communication with you allocated customer account base Developing knowledge for all Techbuyer’s products and services Owning your quotes on the CRM and working with the customer service helpdesk and other departments to fulfil your order(s) Meeting monthly, quarterly and year targets. Achieve set sales KPIs such as number of emails sent, number of calls made, booking customer visits, customers contacted within the past 90 days. Keeping your sales pipeline tracker up to date Undertake training offered by the business – typically vendor based training.