Join Our Dynamic Sales Support Team!
Are you an organised, proactive team player with a passion for providing excellent customer service?
We’re looking for a Sales Administrator to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers.
Key Responsibilities:
* Process incoming B2B sales orders via phone, email, and online systems
* Communicate order confirmations, delivery updates, and lead times to customers
* Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment
* Handle customer returns and follow the returns process efficiently
* Maintain up-to-date knowledge of pricing, product availability, and delivery options
* Provide administrative support to Account Managers, including order follow-ups and customer queries
* Keep internal systems and records accurate and current
* Contribute to a positive team environment within our 6-person support team
What We’re Looking For:
* Previous experience in a sales support, order processing, or customer service role (ideally B2B)
* Strong communication skills – both written and verbal
* Good working knowledge of Microsoft Office and CRM/order processing systems
* High attention to detail and a proactive approach to problem-solving
* A team-focused mindset with the ability to work cross-functionally
Join Us?
* Salary circa £26-28K dependent on experience
* Be part of a collaborative and friendly team
* Work in a fast-paced, supportive environment
* Opportunities to grow and develop your skills
* Help drive excellent service and efficiency in our customer operations
Apply today to join a company that values your contributions and offers a role where no two days are the same.
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