Quality and Integrated Management is founded on the principle - there's always an opportunity to find a better way. A simpler way. To make a difference. The question is: can you make that difference to us?
CML are a progressive and people focussed, family-run civil engineering business and we have an exciting opportunity for a Quality Manager to join our team. Whilst the role will be ideal for an individual experienced within the quality, assurance, compliance sector; we are also happy to consider someone who feels ready to step up into a management role, an HSEQ Assistant Manager looking for a bigger challenge or conversely, someone with a site-based background, who has auditor experience and who wants to transition to a compliance role.
This role is crucial for not only upholding our certified management systems but actively making them practical, embedded tools that generate real performance gains across our entire operation, and supporting our continued growth across infrastructure projects (i.e. civil engineering, construction and buildings projects); and ensuring excellence.
Your Responsibilities
Many of these activities may be undertaken initially in conjunction with our Compliance Manager, with ownership transitioning as you develop your skill set and experience; increasing your opportunities to influence; coach, and motivate staff to understand the inherent value of quality — helping to transform complex standards into clear, actionable workflows, that allow us to exceed customer expectations; excel in rigorous audits; consistently meet our internal targets and champion continual improvement.
* Help to refine our Integrated Management System (IMS); ensuring its continued development, alignment with company goals and compliance directives; maintaining our certification to ISO 9001, 14001, and 45001 standards;
* Proactively monitor our Legislative Register: to assess the impact / change on our documentation, site delivery and working practices to ensure the business is always informed and compliant with the latest rules and announcements; to then oversee the amendment and issue of IMS documents;
* Plan and manage (including coordinating the collation of evidence to support the smooth running of) all internal, and external audits to ensure strict adherence to regulatory and industry standards, and assess its effectiveness;
* Working with all Business Units; monitor and record quality performance (quality plans, KPIs and audit results); manage all non-conformances, lead root cause analysis, and implement effective corrective actions to eliminate recurring issues;
* Provide hands on support and coaching to project teams and offices; with the opportunity to visit sites across the country to carry out joint inspections and audits; to assure our management systems are working in the real world;
* Provide quality expertise to operational teams, supporting them with quality plans, checks, and problem-solving; empowering them to own and lead quality documentation; and processes on site.
* Champion (actively seek out and drive) continual improvement initiatives to elevate our quality processes, practices, and efficiency;
* With your quality and compliance expertise, support the work-winning and bidding process to showcase our competitive edge.
Person Specification
To be successful in the role, you will be able to balance meticulous attention to detail with the ability to engage and enthuse others; appreciate the challenges faced on project construction sites; excel at inspiring individuals and teams; drive cultural adoption and not simply police standards.
You don't wait for problems; you are inherently proactive, highly organized, and committed to continual improvement. You're comfortable and confident engaging with diverse teams across various sites and offices, naturally coaching and supporting colleagues to achieve success.
In this position, your diligence, ability to influence, and commitment to quality will translate directly into measurable business improvements.
The perfect candidate will have:
* Proven experience developing and operating systems accredited to ISO 9001, 14001, and 45001; ideally already working towards a professional status within CQI.
* Strong, practical knowledge of implementing quality within a construction or an engineering environment.
* Hold a minimum Level 4 Qualification, ideally in a related field (Quality, Construction, Civil Engineering)
* Construction or civil engineering experience, more than 3 years, (preferred)
* ISO 9001:2015 Lead Auditor experience (minimum) or certified (preferred).
* Full UK Driving Licence
The Package
* Competitive Pay
* A collaborative and friendly working culture, focussed on investing in people
* Up to 25 days holiday + Statutory Bank Holidays
* Up to 2 days Hybrid Working
* Company Sick Pay
* Annual professional subscription costs
* Excellent training & development opportunities, provided by our award nominated in house Training team
* Paid Volunteering days and Charity events
* Annual Flu Jabs
* Employee Assistance Programmes for advice and counselling
* Access to a committed Mental Health First Aider team
* Company Pension and Death in Service scheme of 2x annual salary
* A generous Employee Referral scheme of £1000 per successful hire
Who We Are
CML is a Tier One Principal Contractor, operating throughout England and Wales; our success is built on a strong reputation for delivering high-quality, multi-disciplinary civil engineering and buildings projects for Network Rail and other infrastructure clients.
We have been established for 40 years and are committed to long-term careers, through training, development and an industry recognised apprenticeship scheme; all underpinned by a strong team culture, leading to high staff retention rate.
This is a great opportunity to join a growing business, to help develop our quality and management systems, to ensure our success and protect our reputation - by ensuring flawless execution in everything we do. CML has a strong focus on developing our people, providing you the opportunity to further your successful career and continue to progress your industry knowledge, skills and competencies.
At CML we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.
We welcome candidates from all backgrounds and experiences and all applicants will be considered purely on their merits and potential, regardless of where they are from, their age or gender, their lifestyle choices, their beliefs or what disability they may have.
We're also striving to be a Disability Confident employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities apply and interview for roles.