Job Overview
We are seeking a dedicated and versatile General Assistant to join our team. The ideal candidate will possess strong communication skills and the ability to multitask effectively in a dynamic environment. This role is essential in supporting various operational functions, ensuring that tasks are completed efficiently and to a high standard. A multilingual or bilingual background, particularly in English and Spanish, is highly desirable as it will enhance our customer interactions.
Responsibilities
* Assist with daily operational tasks across various departments as needed
* Provide excellent customer service by engaging with clients and addressing their inquiries
* Support merchandising efforts by organising displays and ensuring product availability
* Utilise effective communication skills to relay information clearly to team members and customers
* Employ basic math skills for inventory management and sales transactions
* Demonstrate time management abilities to prioritise tasks effectively throughout the day
* Maintain professionalism in phone etiquette when handling customer calls
* Engage in upselling techniques to promote additional products or services to customers
* Collaborate with team members to ensure a smooth workflow and a positive work environment
* Uphold organisational skills to keep work areas tidy and efficient
Qualifications
* Proficiency in English is required; proficiency in Spanish or other languages is advantageous
* Previous experience in a customer-facing role is preferred but not essential
* Strong organisational skills with attention to detail
* Excellent communication skills, both verbal and written
* Basic math skills for handling transactions and inventory tasks
* Ability to manage time effectively, ensuring all responsibilities are met within deadlines
* A proactive approach to problem-solving and task completion
If you are enthusiastic about contributing to a team-oriented environment and possess the required skills, we encourage you to apply for this exciting opportunity as a General Assistant.
Job Type: Full-time
Pay: £10.42-£12.21 per week
Experience:
* Retail sales: 1 year (required)
Work Location: In person