The job holder will be responsible for Food Services for the establishment, including all food areas and the staff mess. This non‑operational role has line‑management responsibilities.
Responsibilities
* Ensure the provision of meals for prisoners, maintaining quality and quantity.
* Monitor a safe working environment – request equipment repairs, conduct ongoing testing and report operating faults on the facilities management system.
* Achieve Service Levels Indicators, verifying and signing off documentation as required.
* Maintain compliance with Food Safety Management systems and Hygiene Assessments, conduct risk assessments and respond to hazards.
* Cost menu requirements and manage the catering budget, including cultural, health‑nutrition and special dietary needs.
* Serve as point of contact for external/internal stakeholders visiting the kitchen, including the Independent Monitoring Body (IMB) and His Majesty's Inspectorate of Prisons (HMIP).
* Estimate, order and manage resources (food and ingredients) to deliver catering requirements and minimise waste.
* Maintain kitchen security standards in line with LSS and NSF.
* Manage prisoner workforce – induct, train, supervise, pay and complete required documentation.
* Develop and implement national and local policy, procedures and practice for catering, ensuring consistency across the unit.
* Collect, collate, analyse and act on data about the catering function, including feedback and menu choices from residential areas.
* Train wing food handlers on hygiene standards.
* Carry out kitchen inspections, audit preparation and documentation for audit purposes.
* Manage devolved budgets according to financial procedures.
* Lead staff management – performance, development, annual appraisal and sickness absence management.
* Implement HMPPS standards and Service Delivery Indicators (SDIs) within the work area.
* Ensure compliance with national and local policies (e.g., NSF, LSS, Finance Manual).
* Attend relevant boards and meetings, actively contributing as chair or member.
* Provide leadership and direction to supervisors and staff through briefings, communication and relationship building.
* Produce reports and reply to correspondence within agreed timescales.
* Liaise with internal and external stakeholders to build good relationships.
* Contribute to the preparation and implementation of contingency and emergency plans.
* Manage resources to deliver activities in the defined work area and contribute to mid‑to‑long term business planning.
* Ensure compliance with Health and Safety legislation and conduct risk assessments; make staff aware of personal responsibility.
Qualifications and Experience
* Qualifications and competencies of an F&S Supervisor – Catering.
* Food Hygiene Level 4 Diploma or equivalent Level 4 award in HACCP.
* Familiarity with current health, safety and hygiene regulations in a working kitchen environment.
* Demonstrated competency at supervising or managing staff within a kitchen environment.
* Refresher training in Food Safety (HACCP) completed within the last three years.
* Level of security check: DBS Standard.
* Strong English communication skills; Welsh proficiency required in Wales.
Working Hours and Conditions
* 37‑hour working week (excluding unpaid breaks).
* Unsocial hours – work outside 0700‑1900, Monday to Friday, including evenings, nights, weekends and Bank/Public holidays.
* On‑call availability to attend the workplace at any time.
* Unsocial hours allowance of 20 % added to basic pay, in addition to standard unsocial hour pay.
Benefits
* Choice of two pension schemes – Civil Service pension.
* Annual leave – holiday year runs from 1 March, with entitlement calculated on a pro‑rata basis.
* 9 days of Bank, Public and Privilege holidays (66 hours 36 minutes).
* Hybrid Working arrangements, subject to business needs and regular review.
* Season ticket advance available after two months' service.
* Training opportunities, including Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti‑Bullying programmes.
* Support for childcare vouchers.
* Enhanced flexibility – part‑time, flexible and job‑sharing play patterns may be considered.
Additional Information
This role requires acceptance of reasonable alterations and additional tasks of a similar level. It may be reviewed under the Job Evaluation Scheme and discussed with the job holder.
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