Job Description
Feel is a trailblazing direct-to-consumer wellness brand on a mission to redefine how women care for their health.
Born in the UK and trusted by hundreds of thousands, we create science-backed supplements and clean beauty innovations in wellness that help women feel strong, confident, and empowered - every single day.
Fueled by customer obsession and a relentless drive for innovation, we’re now bringing our award-winning formulas globally. With Dubai and London as our international hubs, we’re building a powerhouse team to lead this next chapter of global growth.
🚀 We’re already an 8-figure brand in the UK - and we’re just getting started. Our goal? Triple our growth in the next few years through bold international expansion, world-class marketing, and a culture of excellence.
This is your chance to be part of something extraordinary from the ground up. If you're passionate about wellness, innovation, and building brands that truly make a difference - we want to hear from you.
The Opportunity
As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function - driving measurable results across response quality, speed, automation, AI and customer satisfaction. You’ll stay close to the day-to-day, handling Tier 2&n...