Overview
Inside Sales Executive
Competitive + performance-related bonus
Hours: Full-time, 37.5 hours/week Monday–Friday 09:00–17:00
Lisburn - onsite
Our client is seeking a proactive target-driven and personable Inside Sales Executive to join a busy sales and marketing team within a dynamic manufacturing company.
Responsibilities
* Proactively contact customers to increase sales by suggesting relevant products and communicating new offers
* Cross-sell and upsell based on customer needs and purchasing patterns
* Provide excellent customer service by handling inbound and outbound calls, emails and messaging platforms professionally and efficiently
* Provide basic product information and resolve queries or escalate when necessary
* Maintain accurate records of interactions and sales opportunities in the company’s CRM system
* Collaborate with the wider sales and customer service teams to ensure a consistent and positive customer experience
* Support ad hoc administrative duties as required
* Maintain and develop relationships with existing customers to encourage repeat business and long-term loyalty
Qualifications and Experience
Essential
* At least 1 year of experience in an inside sales/telesales role with a strong track re
* Record of handling both inbound and outbound calls to drive sales and customer engagement
* Confident communicator with a friendly persuasive telephone manner
* Comfortable working towards targets or KPIs
* Organised detail-oriented and able to manage multiple tasks efficient
* Team player with a proactive and positive approach to wo
Desirable
* Familiarity with CRM systems (training provided)
* Language skills (e.g. Spanish) are a strong advantage
* Experience working in product-based businesses or B2B sales
Benefits
* Generous annual leave (e.g. 33 days increasing with service)
* Onsite gym access
* Free onsite parking
* Income protection and death-in-service benefits
* Online health and wellbeing support including 24/7 GP appointments and physiotherapy sessions
* Onsite EV charging
* Easy access to transport links
This role is ideal for someone who is customer-focused, persuasive and organised, enjoys target-driven sales and wants to work in a dynamic manufacturing environment.
For further information contact Kelsey at Artemis Human Capital.
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