Mandatory Skills: Servicenow-Development .
Experience: 5-8 Years .
This job involves:
Key Responsibilities Expectations
1 ServiceNow development Responsible for delivering complex technical solutions within the ServiceNow
environment, ensuring the resulting outcomes meet the needs of the business.
2 ServiceNow platform support Undertake operational activity including the resolution of platform related
incidents, version upgrades, required housekeeping and pro-active maintenance.
3 Peer checking Perform peer checking of colleague’s deliverables ensuring outcomes follow
best-practice and meet expected standards.
4 Stakeholder engagement Engage with internal stakeholders to understand requirements, define
solutions,
and agree the definition of done.
5 Team planning and review Participate within team DevOps ceremonies (sprint planning, show and tell,
sprint review etc) providing valued input.
Essential Experience:
1 Demonstrable experience of developing upon the ServiceNow platform (specifically the core
ITSM and ITOM modules) with a track record of designing and delivering technical solutions.
2 Familiarity with the integration of external platforms / data into ServiceNow ensuring best
practice is used.
3 Previous experience working in at least one of the following programming languages: Java,
JavaScript, and Python.
4 Preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual
Agent modules.
5 Experience utilizing the ServiceNow Catalogue Builder and Flow Designer components.
6 Experience of working within a DevOps environment and the related processes and controls.
7 Be a confident communicator with proven ability to engage technical and non-technical
stakeholders, as necessary.