Customer Services Manager Camberley | £55,000 – £65,000 DOE | Permanent, Full Time Are you a proven leader with a background in Offshore Oil & Gas, passionate about driving world-class customer service? This role puts you right at the heart of global support operations — managing a high-performing team of engineers and customer service professionals, with real influence on service strategy, resource deployment, and customer satisfaction across complex, high-stakes environments. What you'll be doing: * Leading, developing, and inspiring a UK-based customer support team including field engineers and support staff * Delivering top-tier first and second-line support across a diverse range of high-tech systems * Managing global engineer deployment to ensure 24/7 service coverage * Driving improvements in response time, satisfaction, and operational excellence * Owning internal processes: technical escalation, complaints resolution, CRM management, training coordination, and service reporting * Communicating customer service performance at board level and across senior leadership forums * Collaborating cross-functionally with global engineering, operations, and regional offices What you bring: * Hands-on engineering or service leadership experience in the Offshore Oil & Gas sector * Track record of m...