Overview
Salary: £25,396.00 DOE (OTE £20,000). Location: SuperBike Factory Crawley. Employment Type: Permanent, Full time.
SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock across six locations in the UK. We have recently undergone a transformation to become leaner and sharper, with a focus on delivering straightforward, ride-ready bikes to more riders. We are in growth mode, building a team to scale with demand.
We are looking for three passionate and driven Sales Executives who’ll manage the entire sales cycle while maintaining an exceptional customer journey from initial enquiry to final handover, delivering a professional, efficient, and enjoyable buying experience. You will contribute to hitting sales targets, promoting finance and additional products, and upholding showroom standards as an ambassador for the SuperBike Factory brand.
What You’ll Be Doing Day-to-Day
* Provide an outstanding welcome to customers online, by phone, or in the showroom, delivering an exceptional experience at every stage of the sales journey.
* Proactively identify and recommend improvements to sales techniques and the overall customer experience, using feedback to drive continuous improvement.
* Manage all inbound and outbound sales enquiries using our CRM systems.
* Take ownership of the sales pipeline and follow up with prospects in a timely manner.
* Promote finance, warranties, and other add-on products to maximise revenue.
* Maintain accurate records for all sales activity, customer interactions, and outcomes.
* Provide finance quotations for customers as requested.
* Arrange collection/delivery of customers’ bikes and resolve first-line customer issues and queries.
* Collaborate with Processing, Workshop, Finance, and Sales teams.
* Participate in sales training and development opportunities.
Essential
What We’re Looking For:
* Experience in a customer-facing sales role (e.g., telesales, retail, or automotive sales).
* Proven ability to work in a fast-paced, target-driven environment with a busy sales pipeline.
* Familiarity with motorcycles is preferred.
* Proficient with CRM systems and Microsoft Office.
* Confident communicator with a persuasive yet friendly style.
* Resilient and adaptable under pressure.
Benefits
* Netflix Membership
* Discounted Gym Membership
* Group Life Assurance
* Staff Discount on Bikes and accessories
* Cycle to Work Scheme
* Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
* Enhanced Maternity, Paternity, and Sickness Pay
Sales Executive / Telesales Executive / Sales / Business Development. Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment, successful applicants are subject to pre-employment screening, including credit history and criminal record checks. NB. Employment credit searches will not affect your credit rating.
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