We’re working with a well-established food business that prides itself on quality, pace and strong customer relationships. As part of a growing technical function, they are looking to appoint a Food Technologist who enjoys variety, responsibility and working cross‑functionally in a fast‑moving environment.
This a newly created Food Technologist opportunity that offers real variety, responsibility and exposure within an established food business. This role would suit someone at the beginning of their career who is keen to gain hands‑on technical exposure to customers and develop within an organisation that genuinely invests in long‑term career progression.
Role Overview
This role sits within the Technical team and reports directly into a Customer Technical Manager. The Food Technologist will play a key part in supporting both internal teams and external customers, ensuring products meet all technical, legal and quality requirements. It’s a hands‑on role that blends customer‑facing activity with factory‑based technical support, offering excellent exposure across the full product lifecycle.
Key Accountabilities
* Providing day‑to‑day technical support to the business, suppliers and customers
* Managing and completing customer technical requests in a timely and well‑organised manner
* Investigating customer complaints and contributing to monthly complaint KPI reporting
* Supporting customer audits, site visits and third‑party inspections
* Assisting with customer KPI reviews and associated follow‑up actions
* Maintaining and updating technical documentation, including Quality Attribute sheets
* Supporting the development and maintenance of company policies in line with legislation and customer standards
* Keeping up to date with food legislation and communicating relevant changes internally
* Benchmarking products to ensure technical compliance with agreed specifications
* Working closely with NPD and Commercial teams to support successful product launches
* Ensuring new products are assessed for nutrition, shelf life and customer requirements
* Supporting development trials and PPR trials
* Maintaining accurate product data within internal technical systems
* Promoting high standards of health, safety, hygiene and legality across the site
People Profile
* Experience within a food manufacturing or food supply technical role
* Sound understanding of food safety, quality and legal compliance
* Confident dealing with customers and handling technical queries and complaints
* Experience supporting audits and working to customer and third‑party standards
* Comfortable managing technical documentation and product specifications
* Able to work collaboratively with Technical, NPD and Commercial teams
* Well organised, detail focused and able to manage multiple priorities
* A proactive approach with the confidence to challenge unsafe or non‑compliant practices
* Strong communication skills and a professional, positive manner
We regret we can not offer visa sponsorship and can only consider candidates who hold right to work in the UK.
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