Jackson Hogg have partnered with a specialist manufacturing business in the Middlesbrough area, on a Senior Quality Manager position, reporting into the Quality Director. Senior Quality Manager Responsibilities * Provide support of nonconforming material (NCR) and customer complaints, perform investigations, material dispositions, and communicate with customers and/or suppliers. * Facilitate supplier corrective action (SCAR) subsystem, communicate with suppliers, and follow up on investigations and corrective action planning and implementation by suppliers * Support corrective and preventive action (CAPA) subsystem, perform investigations, follow up on corrections, root cause investigations, corrective action plan, implementation, and effectiveness verification plan * Perform the qualification of new and existing suppliers, perform supplier audits, monitor supplier performance provide scorecards, and other related supplier management activities. * Facilitate the execution of Risk Management activities * Identify statistically based sampling plans for inspections and testing * Participate in internal and external (ISO, MDD/MDR, customer, supplier) audits and FDA inspections * Support Post-Market Surveillance (PMS) activities as required * Collect and report Quality metrics and data as required * Identify and implement opportunities for continuous improvement * Perform other Quality System rela...