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IWFM | Institute of Workplace and Facilities Management
Location:
wakefield, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
Salary: up to £35,000
Vision
Workplace and facilities management transforms organisations and enhances experience. As the pioneering professional body, our vision is one where every workplace delivers.
Mission
We empower and enable workplace and facilities professionals to expand their potential and have rewarding, impactful careers. We are a business enabler. Together we optimise the profession’s impact.
The company has a strong culture based on our values
* Confident and Bold
* Human and Inspiring
* Knowledgeable and InSync
* Active and Energetic
Social Value
We are a Disability Confident employer, Investor in People accredited, Living Wage employer. We offer charity days along with paid social events and make efforts to reduce our impact on the planet.
Why IWFM?
IWFM champions the changing demographic of the workplace. After decades of ensuring buildings work well and safely, this profession now takes centre stage to:
· Drive business success through enhancing the experience
· Help save the planet
Job Purpose
Ensure IWFM Academy products and services meet quality standards and regulatory compliance. Work with stakeholders to monitor learner data, improve learner experience, and manage relationships with Awarding Organisations to enhance quality. The role requires a quality-driven, commercial person accountable for training and assessment standards across IWFM Academy.
Key Responsibilities
* Maintain and embed quality standards across IWFM Academy products and services
* Implement quality management plans to meet industry and regulatory standards
* Manage relationships with Awarding Organisations
* Conduct quality assurance audits and visits
* Manage internal relationships with Tutors, Assessors, and IQAs
* Drive standardisation and CPD
* Update policies and procedures in line with regulations
* Approve Trainers, Tutors, and Assessors
* Create and implement quality assurance processes
* Coordinate transition of new products and ongoing activities
* Lead Tailored Course Approval service
* Develop reports to monitor learner progress
* Initiate improvements to increase learner completion rates
* Maintain CPD on latest learning and regulatory developments
* Align with IWFM values and behaviours
Technical Skills
* Knowledge of training standards and compliance
* Understanding of adult learning principles
* Familiarity with Awarding organisation processes
* Knowledge of assessment standards
Behavioural Skills
* Focus on providing excellent learner experience
* Self-motivated, independent, and resilient under pressure
* Creative thinker and contributor
* Energetic, confident, and inspiring
* Responsible and proactive
* Flexible and responsive
* Effective communicator, calm under pressure
* Supportive with strong personal values aligned with IWFM
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