This project starts with the migration from Salesforce to Connect Case Management, and will additionally invoive the creation of:
- Flows for Voice, Chat and Email
- New Lex chat Agent
- All templates in Terragrunt
- Integrations using Python3.12 Lambda's
- Amazon Q for Agent Insights
- Custom action groups using AI tooling
I am looking for a string and highly skilled AWS Connect developer. You must have experience of implementing and heavily customising Amazon Connect, You should have experience of terragrunt, Python, Lambda and the overall AWS ecosystem as you will need to heavily integrate this product.
We will be integrating with AWS Nova Sonic as well, and so anyone who has looked and experienced Sonic will have an advantage.
Only respond to this if you have proper, serious skills. You will need to show me and convince me that you know what you're talking about, and I have 18 years AWS experience, so I will immediately tell.
You will be working with the team to create a brand new Connect implementation. This will be a great project and will result in a long term assignment for the right person.