We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.
We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities that make our customers' property ambitions a reality.
Job Description
As a Mortgage Sales Executive, you will deliver outstanding service both on the phone and via written communication with key mortgage brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.
* Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information
* Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
* Update the Account Managers with regular feedback from the brokers and in terms of the market, helping the account managers to identify new opportunities.
* Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
* Present a professional image of the company to deliver a positive broker experience throughout the broker journey.
Qualifications
Essential
* Telephone Sales experience with a Mortgage Lender or a Mortgage Broker
* Experience answering inbound service calls, making outbound calls and managing inboxes
* Exceptional relationship building and communication skills
* Strong objection handling and problem solving skills
Benefits
* 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
* Buy & sell holidays
* Discretionary annual bonus
* Matched pension contribution
* Life assurance
* Critical illness cover
* Health cash plan
* Private medical insurance
* Free access to company holiday homes
* Travel season ticket loans
* Ride to work scheme
* Free local gym access
* Local bar / restaurant discounts
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together; if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Seniority level
Executive
Employment type
Full-time
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