Job Identification: 208668 Job Category: Health Club and Recreation Job Schedule: Part time Salary £12.71 per hour Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Fitness Instructor, you're not just teaching fitness classes - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. _This is a 32 hour per week contract_ Here's what you'll do during a typical day: Provide a friendly, efficient, and personalised service to all members and hotel guests, supporting their membership goals. Run classes and provide coaching as scheduled by the Club Manager. Proactively work with the sales team to support membership growth, including handling telecoms and prospect club tours. Organise and schedule induction programs for members. Act on member problems effectively or refer any issues you cannot resolve to your supervisor. Maintaining the Health Club & (Spa) cleanliness ESSENTIAL DUTIES & RESPONSIBILITIES: Working Relations and Communications Provides direct support to Club Manager, and the Health Club & (Spa) team. Interacts and communicates effectively with all members of the Health Club & (Spa) team, Guests, peer group and Regional Spa Director. Commercial Contribute to and review the club promotions plan. Maintain an awareness of consumer trends and competitor activity. Optimise income through the promotion of additional Personal Training service propositions. Operational Organise yourself and your work area/tools to ensure you are able to deliver excellent customer service. Schedule induction programs and Personal Training Session for members. Ensure all financial transactions are completed to company standard. Run classes/provide coaching as scheduled by the Club Management Support club reception /operations when required. Adhere to company policies relating to Health & Safety at work. Customer Service / Quality Ensure all members and hotel guests are acknowledged immediately. Ensure all members and hotel guests receive a friendly, efficient service with appropriate personalised plans that support their membership goals. Deal with any member problems effectively and refer any which you cannot resolve to your supervisor. Support membership growth by working proactively with the sales team and supporting enquiry conversion via telecoms and prospect club tours. Demonstrate an awareness of member priorities and anticipate needs. Action all member requests in a friendly, efficient manner. Teamwork Work as part of the Fitness team, interacting positively with your colleagues. Attend any team briefings, meetings or training as required. Ensure your behaviour respects the perspective, privacy, safety and security of members and your colleagues. Provide constructive suggestions/feedback to the leadership group on product, process or learning delivery improvements. Always deliver your 'fair share' in team task elements of the role and support colleagues whose workload may temporarily exceed your own. What are we looking for? Excellent team-working skills. Excellent communication skills. The ability to plan and prioritise your own workload. A proactive approach to attracting optimum members to classes and maximising 1:1 opportunities. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience working as part of a team. Experience working in a fitness role and with club-related pool plant. NVQ (level 3) - Personal Trainer First Aid at Work certification. Pool Attendant/ Responder/Lifeguard qualification. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP) _*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._ Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/us/en/blog) to see why we're more than a great place to stay-we're a great place to work.