Overview
Sales Executive, Malmaison – Glasgow. Competitive salary / 40 hours. Permanent contract.
Join the Sales Team at Malmaison to manage and develop relationships with local clients, drive corporate and social business into the hotel, and champion social media to engage with the local community and beyond. You will generate enquiries and help maximise conversion, while showcasing our hotel and services. Making great guest experiences is a top priority, ensuring top-notch service every time.
Responsibilities
* Manage and develop relationships with local clients to drive corporate and social business into the hotel.
* Act as the champion for social media, engaging with the local community and beyond to raise awareness and increase engagement.
* Generate enquiries and help maximise conversion, while showcasing the hotel and services.
* Ensure guests receive top-notch service and great experiences.
Qualifications
* Background in a customer service role (6 months or more preferred).
* Natural enthusiasm for sales and relationship building.
* Experience with social media.
* Confidence when speaking to customers and a hunger to succeed and meet targets.
* Good problem-solving skills, initiative to head off complaints, and clear communication with management.
* Proficiency with computers and strong listening skills.
Benefits
* Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family room rate with 50% off best available rate.
* 35% off dining in Brasseries and Bistros.
* Fully funded Apprenticeship programmes.
* High street discounts and wellbeing benefits.
* Cycle to work scheme; healthcare cash plans.
* Referral schemes up to £1500.
* Complimentary stays on anniversary with Dinner, Bed & Breakfast.
* Wellness initiatives and charity support programs.
* Employee Assistance Programme – free, confidential advice 24/7.
About The Role
Seniority level: Entry level. Employment type: Part-time. Job function: Sales and Business Development. Industry: Hospitality.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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