Job Description
Working to support the regional team directive, you will work in collaboration with the wider partner team and internal cross‑functional teams. Working closely with partners to ensure successful management of opportunity pipeline, support of marketing campaign, focus lead generating activities, and be accountable to a partner‑sourced and incremental revenue number.
Successful candidates will have experience of subscription (SaaS) models, exhibit a robust nature that can challenge - but not be challenging, possess strong critical thinking skills, a ‘can‑do’ attitude and entrepreneurial spirit.
Role responsibilities
* Manage a sales pipeline of partner sourced deal for named partners or a defined territory
* Manage a recruitment pipeline of named accounts and target partners
* Support existing revenue generating partners
* Locate, recruit and manage new revenue generating partner relationships
* Collaborate and leverage cross team relationships to grow knowledge and understanding of Zendesk products and services
* Understand partner business value and how Zendesk adds to it
* Generate product knowledge, enthusiasm and passion for Zendesk’s offer
* Support the partner team with quarterly business and partner GTM plans
* Support partner marketing and incentive programs that fill the top of the sales funnel
* Facilitate communications and deal flow between partners and Zendesk direct sales teams
* Collaborate with your peers and Partner leadership to support the overall growth of our Partner program
Education, Experience, and Skills
* 2 years or more of experience in direct and/or indirect software sales, SaaS an advantage.
* Excellent interpersonal and communication skills (verbal and written) including outstanding video conference.
* Proficiency with various software applications programs, including: Google Apps, CRM, Docs, Spreadsheets, Presentations etc.
* Self motivated and accountable with a tenacious work ethic to over‑achieve targets and find innovative solutions to obstacles.
* Must be flexible and ambitious working in a fast‑paced, high growth, and collaborative environment.
* Fluency in English required as well as either French or German, others regional languages an advantage.
* A bachelor's degree is an advantage.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in‑office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to peopleandplaces@zendesk.com with your specific accommodation request.
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