Our client based in West Drayton is looking for a Quality Manager reporting directly to the Managing Director.
Role:
The Quality Manager will be an experienced, skilled manager of quality assurance and quality control in manufacturing and distribution environments within Far East locations.
The candidate will ideally have broad business experience including quality, product safety, systems & processes, and operational areas in food contact plastics, printing, and some textiles. An engineering discipline would be advantageous for understanding product manufacture and risks associated with product design execution. The role is responsible for safety, quality, compliance, and ethical issues for all items distributed.
This position offers an opportunity to be directly involved in and influence product design, working closely with product development at all stages.
The ideal candidate is a practical, hands-on manager capable of handling multiple licensed projects simultaneously, working calmly under pressure with excellent attention to detail and customer service.
They should be an experienced problem solver, able to implement practical, effective corrective actions (system and product) to improve products and processes.
Essential Key Elements:
* Experience in consumer goods is essential, with experience in child care food contact articles being an advantage.
* Determine product and component-specific test requirements, generate product qualification/test plans, conduct risk assessments, and maintain required technical files.
* Provide compliance packaging copy to the design department promptly.
* Monitor product integrity performance in the market and ensure effective and timely actions for safety/quality issues.
* Oversee factory auditing, understanding technical and ethical auditing standards such as FCA, SMETA, BSCI, to meet customer needs and maintain client standards.
* Develop, implement, and monitor QA policies and procedures.
* Develop and maintain global product safety design requirements and guidelines.
* Manage product safety reporting and analysis.
* Introduce and develop quality assurance tools within the product design and introduction process.
* Have working knowledge of safety regulations and directives in the UK and EU, including food contact and general product safety regulations; global knowledge is a plus.
* Maintain and develop consumer complaint and returns analysis systems for quality improvement.
* Oversee inspection criteria at factories and harmonize inspection policies, procedures, and standards across locations.
* Maintain and upgrade the company quality manual in line with latest regulations and retailer expectations.
* Minimum of 5 years' experience in a similar environment.
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