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Client:
Celtic Manor Resort
Location:
Newport, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
91898e30789b
Job Views:
8
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
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Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as an Box Office and Show Executive at ICC Wales just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
1. A passion for exceptional customer service, always going above and beyond.
2. A confident, outgoing personality with a can-do attitude to succeed in this dynamic role.
3. A guest-focused mindset, ensuring seamless and top-tier service at every touchpoint.
4. Outstanding communication skills, sharp attention to detail, and a commitment to excellence.
5. A proactive, forward-thinking approach with the drive to achieve results.
IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL -
6. Be at the heart of the action, supporting the Sales Director in the daily buzz of the department.
7. Deliver WOW-worthy service, ensuring every client interaction is seamless and professional.
8. Sell the dream! Promote and sell ICC Wales facilities, turning prospects into loyal customers.
9. Drive ticket sales and boost revenue, making ICC Wales Live events bigger and better.
10. Own the sales process—from researching new clients to sealing the deal.
BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
11. Access to career development training from day one
12. Discounts on food & beverage and hotel stays
13. Discounted leisure membership
14. Free GP virtual appointment service
15. 24/7 wellbeing helpline
16. NEST pension scheme
17. Social Club
18. Staff appreciation events
19. Monthly and end-of-year awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
20. I am equipped, trained, and supported to do THE BEST JOB I CAN
21. I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
22. I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
23. I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
24. I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
25. I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.
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