Job Description Why This Role Matters This is not a typical recruitment role. Every person you bring into our team will go on to support older people and vulnerable adults to live well at home — often at a time when they need it most. Your role will directly shape: - The quality of care we deliver - The experience our clients receive - The strength of our team and culture Who We’re Looking For You might already work in recruitment, or you may work in: - Customer service, retail or hospitality - Healthcare or care - Office administration or coordination - Community-facing roles What You’ll Be Doing You’ll take ownership of the end-to-end recruitment journey, including: - Screening and interviewing potential Care Professionals - Identifying people who share our values and high standards - Creating a warm, professional and engaging candidate experience - Building relationships in the local community to attract great people - Running creative recruitment campaigns (online and in person) - Using social media to tell our story and attract interest - Supporting onboarding and ensuring compliance checks are completed - Tracking recruitment activity and using data to improve results You’ll also play a key role in: - Developing new ideas to attract the right people - Promoting Home Instead as an employer of choice - Supporting a strong and consistent pipeline of candidates